Business Action is for entrepreneurial business owners & their leadership teams with between 10-1000 staff whose businesses have plateaued or whose wheels are falling off.
As a passionate and forward-thinking team, you know things need to change.
We offer structured business coaching programmes, leadership coaching, business masterminds and EOS Implementation by accredited EOS Implementers and Coaches.
We follow proven processes guaranteeing performance, giving you the confidence to make the hard calls that will improve your business and your life.
Our specialities are Family Business and Professional Services however we have worked with clients across a broad range of industries, and what binds them is not their size or industry, but their desire to scale up.
Business Action was started by Debra Chantry-Taylor in 2005, and in 2022, Adam Harris joined as a Key Partner.
Debra & Adam work with the Business Action team & our Trusted Partners to service clients across the APAC region.
average revenue growth
average profit growth
following the process purely
Good people. Loyal people. But too many still wait for direction or avoid the hard calls. Decisions keep landing back on your desk. You didn’t build this thing to create yourself a bigger job. We find what’s actually broken. Build the structure that fixes it. And stay until it sticks.
More revenue. More people. More complexity. Everything feels important & nothing feels finished. You can feel that the way you’re operating now won’t scale much further. We build the structure that keeps up with your growth. Before the cracks appear. Not after.
We care enough to confront the truth. And we’re courageous enough to change it. Not your confidante. The people who say what your confidante won’t.
If you don’t see value in the session, you don’t pay. No contracts. No hidden costs. No pressure. Just an honest conversation about what’s actually holding your business back.
We walk towards elephants. The ones in your boardroom. Your family business. Your leadership team. The ones everyone else is walking around. That’s what we do.
Family businesses face a unique set of challenges that can impact their long-term success:
As Accredited Family Business Advisors, we specialise in guiding you through these issues, enabling your success to transcend generations.
We work with all types of Professional Services: Creative Agencies, IT Services, Engineers, Creative Agencies, Accountants & Bookkeepers, Lawyers, Architects, Logistics & Marketing.
If you sell expertise & ideas to help businesses become successful, we can help your business:
This will help your business with scalability, sustainability/profitability & saleability/exit planning.
We’ve spent many years running our own B2B business & helping B2B businesses. Some of the unique issues or challenges are:
If you seek strategic growth & enhanced performance, we provide tailored solutions to optimise operations, expand market reach & drive profitability.
When our company decided to adopt the Entrepreneurial Operating System (EOS), we knew it would be a transformative journey, but we never anticipated just how impactful it would be until we started working with Debra.
Her deep understanding of EOS principles and tools provided us with the clarity and direction we desperately needed. Under her guidance, we were able to articulate a clear vision and define our core values, which have since become the bedrock of our company culture.
The power of the EOS framework, under Deb’s guidance, has united us as one succinct team. Debra’s generosity with her time and her willingness to coach us through any question has been invaluable. Thanks to her, we’re now co-designing the future of our business with our capable and driven team.
We started working with Debra in December 2023, and I can honestly say the impact has been transformative. As an accredited EOS Implementer based in Melbourne, Debra helped us gain serious clarity around our Vision & goal setting—it’s made a massive difference in getting the whole team aligned & moving in the same direction.
She’s also been instrumental in helping us identify & commit to Rocks that genuinely move the needle each quarter. Her approach is straight-talking, no fluff, & she keeps us accountable without ever losing the human touch. We’ve become a more focused, cohesive leadership team thanks to her. Love your work, Debra!
Deb helped my leadership team implement EOS. We run EOS religiously in our company now and use it as the back-bone and foundation for how we operate.
Deb is extensive, detailed and thourough. I can’t recommend her enough.
EOS has transformed our business. After previous expensive system failures, EOS stood out as a lifesaver.
With a new management team, it was make-or-break time, and EOS immediately changed our thinking. Accountability and team collaboration are at the core of EOS, relieving the burden from any one person. Our business is thriving, and the ongoing support from Nick and Jeni is invaluable.
We highly recommend EOS to every business owner—it’s a game-changer! We wholeheartedly recommend EOS to any business owner. It saved our business, making it stronger, healthier, and more successful than ever before.
Thanks, EOS, Nick, and Jeni!
Debra made a difference that will last and keep making the difference for many years.
She gave us structure. She helped us frame up our vision, our values, our why, and what makes us unique. She helped bed in values and a high-trust, high-openness way of working. She made us simplify and speed up. She trained us in a framework to take all of that, and keep it live, get it happening in the REAL world of our business.
Day in, Day out. Week in, week, out. 90 days at a time.
If you’re an entrepreneur and your team has hit the ceiling, run don’t walk to call Debra. She gave us the frameworks, tools and coaching to help take the business to the next level. Unlike many other coaches out there, Debra has walked the walk. Her own entrepreneurial journey has given her a deep understanding of both what it takes to make a business succeed and the common pitfalls to avoid. I can’t recommend working with Debra highly enough.
We’re about to hit our 12 month goals in the next month and we’re only 8 months into our year and our EOS journey. EOS / Traction has been a significant part of that outcome and we find our leadership sessions with Debra invaluable. We’ve just completed our 2nd EOS Quarterly Session. I can see how we gain more and more value from each session and we are appreciating in more depth how it all works together. My expectations were wildly exceeded and I am bloody excited about where we are going next.”
Debra just facilitated our 2nd quarterly EOS session. We had some issues that we felt were almost insurmountable but Debra was able to give us some tangible tools that turned our ‘Everests’ into mole hills and now we feel more confident tackling them.
I was nervous about doing the session virtually but it was the best facilitated virtual session that I have been part of. Some of it was without a doubt the technology but also Debra’s energy & facilitation skills made the 8 hours fly by.
Debra has been working with Your Virtual Assistant since Covid hit in March and has helped us at a time when we’d hit the ceiling and were uncertain about the future. Using the EOS model and tools we’ve been able to go back to basics to ensure we have the foundation of a good business able to take on any uncertainty. These tools have helped us to make huge gains in growth and solve some underlying issues we’ve struggled with for years.
Debra holds us accountable, she’s supportive but calls me out on my excuses (in a wonderful way!) and what I love the most is she shows us the way to reach our desired outcomes so it seems like the ideas are all ours … but we’d never see them without her help. EOS + Business Action + Debra is an absolute game changer for us, in a year when a game changer is exactly what we needed. I can’t recommend her highly enough.”
Debra has been absolutely invaluable as our EOS facilitator and is a top class business coach. At a time when our business is going through a significant period of growth and change I can’t think of anyone who would have done a better job in bringing together our rejuvenated leadership team to rise to the challenge.
Debra’s input, guidance, introduction and implementation of the EOS structure, systems and processes are transformational for Cambridge Partners. I fully endorse engaging Debra to assist you and your business to clarify your values, vision, 1,3 and 10 year objectives. Plus the quarterly sessions are invaluable to help keep you on track and to deal/prioritise any issues that need to be dealt with.
Debra is a fantastic coach, facilitator, BS-detector and Elephant-in-the-Room hunter!
She is very down-to-earth, and really passionate about helping private businesses and their owners thrive not just survive. In a very short time, she has already made an impact on our team and business.
As an EOS Integrator, I find her British/Kiwi/Germanic style unique and well suited for taking me, my Visionary and my team on the journey.
Thoroughly recommend connecting with Debra to see if she suits your style.
Cheers for all the business advice over the past few years. Debra has the best solutions for the biggest problems. Give her a call – she is always happy to help out.
The team at Business Action have worked with hundreds of businesses & thousands of business leaders, coaching and consulting to help them move ahead.
This experience has honed our understanding of common traps leadership teams fall into and means we can challenge you and provide evidence-based intel.
There are thousands of business strategy & leadership books out there & we have read most of them.
They can be complex & confusing.
The systems & processes that we use offer both clarity & simplicity.
The accountability and predictability that our Proven Processes delivers aid in creating a healthy business and healthy life.
Less stress, less work and more time to do what you want results in happier, more productive people — what’s not to love?
Businesses & experts that you can rely on
At Business Action, we have our own family business advisors, business coaches, leadership coaches, fractional executives and EOS Implementers. All have run their own business & have a suite of tools & proven processes to use with our clients.
We also tap into our range of trusted Partners – generalists & specialists who support our clients on their growth / scaling up journey.
Every partner has been tried & tested, so we feel confident recommending them.
We do not take any commission or financial reward for this – we want to ensure that you get the best possible people for the job.
Our trusted partner network includes:
News & Insights
